The Post Office let the phone ring 49 minutes before answering

In my small business, we buy our stamps with “stamps by mail” order forms. Our recent order came back with a receipt indicating they had taken our money, but no stamps enclosed. So I had to call the post office and get this resolved.

I’ve had to call the post office before and had trouble. When I was in Colorado, I learned that they left their customer service phone off the hook all day. A helpful letter carrier gave me the number to the private line that letter carriers called in case of an accident or other incident, which let me get through to get my issue resolved.

So anyway, on this occasion I was prepared for possible difficulty. I called once and it was busy. I called again and got it to ring, but it wasn’t answered for about ten minutes. I was told the person who could help me was coming in at 9 and would call me back. About 9:30, when I hadn’t heard, I called back. No answer. I put the phone on speaker and turned the volume down so it wouldn’t distract me in my work, and I watched the timer on my phone. It rang for 49 minutes before someone picked up.

This time I was told someone would call me back within an hour. By 3 pm when I hadn’t heard, I called back. This time the phone was answered promptly. I was told they would probably send out a roll of stamps to fill my order. Hopefully.

But what’s surprising is the number of people who want to grow the government. Everyone knows that the private sector works more efficiently, with a higher level of customer service than the government. Workers are more motivated. But yet a large percentage of the population just swallows the leftist line that we need to have the government supervise more, control more, and take over more services. Golly, people, think for yourselves.

About mesasmiles

By Dr. David Hall. Dr. Hall runs Infinity Dental Web, a small company that does Internet marketing for dentists. He has had a long-standing interest in politics and as a college student toyed with the idea of a political career.
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